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Connect a provider, add a number, and route inbound and outbound calls to an agent.

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Supported providers

Programmable voice for inbound and outbound calling. Create a project with the Voice service in the EnableX portal, then paste its API credentials here.Go to Phone Numbers → EnableX → Connect your EnableX project and enter:
  • App ID — from EnableX Portal → Project Settings → API Credentials.
  • App Key (secret) — stored server-side only, never sent back to the browser.

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Routing a number to an agent

Once a provider is connected, add the number under Phone Numbers and assign it to an agent. Inbound calls to that number are answered by whichever agent it’s routed to; the same agent can also be used for outbound campaigns dialing from that number.

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Compliance

Every number is subject to your account’s Compliance settings — the TRAI calling window and Do-Not-Call registry apply automatically to outbound dials, regardless of which provider the number is on.