> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vistrowvoice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage

> See where your credits go — by day, channel, agent, voice and model.

Open **Usage** under **Monitor** in the sidebar. Everything on the page is shown in your timezone and refreshes every 30 seconds while you have it open.

## Pick a date range

Use the chips at the top: **Today**, **7 days**, **30 days**, **This cycle** (since your current billing cycle started), or **Custom** to choose your own start and end dates. The page remembers your last choice.

![Usage page with date range chips, credits used, minutes, calls, average credits per minute and credits left tiles, a daily bar chart of credits and minutes, and breakdown cards](https://mintcdn.com/vistrow-voice/vFLu9mzjVpWM7KDx/images/screens/usage.webp?fit=max\&auto=format\&n=vFLu9mzjVpWM7KDx\&q=85\&s=5ac767e48c28f96f97929b87e6269e74)

Monitor → Usage for the last 30 days: totals, the daily chart, and the breakdowns by channel, agent, voice tier, model tier, direction and phone number.

## What you'll see

| Section | What it tells you |
| - | - |
| **Credits used** | Credits spent in the range, including any test calls past your free test minutes. |
| **Minutes** | Billable call minutes. |
| **Calls** | Number of calls. Dashboard test calls aren't counted here. |
| **Avg credits / min** | Your average rate across every call in the range. |
| **Credits left** | What's left this cycle, and roughly how many days it will last at your current pace. |
| **Credits and minutes per day** | A daily chart of both. |
| **By channel**, **By agent**, **By voice tier**, **By model tier**, **By direction**, **By phone number** | Where the credits went, broken down each way. |
| **Top calls by credits** | The ten most expensive calls in the range. Click one to open it. |

> [!TIP]
>
> When calls are in progress, a banner at the top shows how many are live and how long each has been running — credits are accruing while they're on.

## Export CSV

Admins and the workspace owner see an **Export CSV** button next to the date chips. It downloads the usage for the range you've selected.

## How credits are counted

Credits = call minutes × channel rate × voice multiplier × model multiplier. On the default setup that's 2 credits per minute. Rates and your plan are on [Billing](https://docs.vistrowvoice.com/platform/billing.md).


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