> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vistrowvoice.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Credits, usage, and plans.

Vistrow Voice runs on a credit system: **1 credit ≈ 1 minute** of call time, at a rate that depends on the call's channel and voice tier.

## Usage by call type

| Channel                 | Rate            |
| ----------------------- | --------------- |
| Dashboard browser calls | 1 credit/min    |
| Website widget calls    | 1 credit/min    |
| Real phone calls        | 1.5 credits/min |

Phone calls burn more credits per minute than browser or widget calls because they carry a telephony cost the others don't.

## Usage by voice tier

| Tier     | Rate         |
| -------- | ------------ |
| Economy  | 0.5× credits |
| Standard | 1× credits   |
| Premium  | 2× credits   |

Premium voices cost more to run, but sound more expressive and react live to the caller's emotion — pick per agent based on what the use case actually needs.

## Plans

<CardGroup cols={3}>
  <Card title="Starter">
    1 AI agent, \~5 concurrent calls, web calling widget, call history & analytics.
  </Card>

  <Card title="Growth">
    5 AI agents, \~15 concurrent calls, inbound + outbound campaigns, CRM webhook integration, priority support.
  </Card>

  <Card title="Scale">
    20 AI agents, \~30 concurrent calls, full API access, knowledge base (RAG), dedicated success manager.
  </Card>
</CardGroup>

<Note>
  Pricing is still being finalized ahead of public availability — the team will confirm exact rates directly. Online checkout isn't enabled during public testing.
</Note>